Job Responsibilities:

· Lead Salesforce architecture; design, create and enhance application architecture and assist in shaping our platform architectural vision and roadmap plan.

· Use deep business knowledge of Salesforce Products to drive solution architecture.

· Design scalable and sustainable architecture by keeping in mind of Governor limits/API limits/Large Data Volume and instruct the solution framework to the Salesforce development team.

· Create POCs as needed to help stakeholders understand the proposed solution.

· Understand the User Stories and provide accurate workload estimates.

· Work in a consultative fashion to improve communication, collaboration, and alignment amongst teams inside and outside of your organization.

· Stay current on Salesforce releases, new features, and product roadmaps.

· Understanding of SAFE Agile framework and participate in SAFe events.

· Good Salesforce CRM Design and Architectural understanding, functional understanding.

· Review existing solutions, monitor platform health time to time, and suggest Improvement/optimizations wherever necessary.

· Present or demo functionalities where involvement is required.

· Communicate properly and make sure the information is clear and workable for all parties involved.

Technical skills:

· Bachelor’s degree in computer science or software engineering or equivalent.

· 2 years of technical architect experience on salesforce.

· 9+ years of relevant experience with full salesforce implementation (Service or Sales Cloud).

· Good understanding of when to use declarative tools, declarative in combination with non-declarative tools and non-declarative only. And to advocate for the preferred tooling.

· Proficient in Designing Scalable Solutions using Apex Triggers and its framework, Apex Classes, LWC, Flows, Batch Apex, SOAP/Rest API Integrations.

· Experience with integrating Salesforce.com with 3rd party applications using SOAP/REST API, Middleware, etc.

· Advanced knowledge and experience in software development in an Agile environment – ideally with SAFe experience.

· Good understanding of integration patterns and technologies.

· Specific experience with at least one of the areas is valued: Service Cloud, CTI integration, Omni channel or Knowledge Management.

· Experience with online collaboration tools (ideally Jira/Confluence/Mural)

· Excellent analytic and interpersonal skills to influence and engage colleagues or business stakeholders.

· Ability to be flexible and work accurate and outcome based, both independently and in a team environment, in a high pressure, multi-tasking environment with changing priorities

· Ability to partner with both technical and non-technical peers and stakeholders, to interact with various levels of management, and to promote cross functional collaboration.

· Salesforce certified Application or System Architect.

Soft Skills:

· Excellent verbal and written communication skills in English

· Experience in Customer facing projects

· Excellent team player with good lead capabilities

· Good decision making capabilities

· Good presentation and reporting skills

 - Graduate in any field, (preferred B.E. – any branch)