Key duties & responsibilities 

CRM

• Supporting CRM enablement team in Experience Centre with contact strategy planning for markets, CRM measurement KPIs report and dashboard, IT blocker management etc.
• Supporting CRM data quality management topics          

Presentations

• Preparing management report and presentation, including status update on digital marketing activations, SFMC journey implementation,  customer journey overview, status updates, etc.                 

Reporting

• Performance analysis & reports                  

Others

• Assisting in general administrative tasks
• Assisting in ad-hoc projects, e.g. CRM Content Brief, Workshop planning etc.

Qualifications

Field of Study:

• Degree in Marketing, Business Management, or relevant fields (CGPA: 3.00 and above)

Degree:

• Obligatory

IT skills:

• Microsoft Office

Language skills:

• Proficient in English

Other qualifications:

• Able to complete 6 months of internship placement during 15 Sep 2026 – 12 Mar 2027 with the company.
• Candidate must be a Malaysian student who has not graduated and studying for a degree in Marketing, Business Management, or relevant fields (CGPA: 3.00 and above).
• Internship is mandated by applicant’s educational institution.
• Proficient in English and computer literate.
• Good interpersonal skills and able to work as a team.