1. Business Controls Management

• Plan, develop, and maintain Governance, Risk, and Compliance (GRC) processes, frameworks, and documentation, including assessment of governance, risk and compliance requirements. 
• Prepare and present GRC reports, dashboards, and management updates. 
• Monitor the implementation and effectiveness of business controls and risk mitigation measures. 
• Track GRC action items to timely closure with appropriate documentation, and escalate overdue actions, control deficiencies and emerging risks to management.
• Support stakeholders in closing control gaps and drive continuous improvement of the overall control environment.
   

2. Internal Audit and Internal Controls

• Support operational readiness activities for Corporate Audits and Risk Reviews. 
• Maintain audit trackers and publish local reports to identify audit findings and action items. 
• Plan, execute and report on internal audits, and on ad hoc reviews or investigations of identified risk areas and control weaknesses.
• Conduct periodic risk assessments and hygiene checks on high-risk areas identified in Risk Review eBooklets and best practices guides, previous audits and common Corporate Audit findings from other markets.
• Monitor the timely completion of audit actions, escalate issues that may impact delivery timelines, and support management in implementing corrective actions. 

3. Process Management

• Develop, standardise and maintain process management templates, frameworks and documentation, ensuring consistency across business functions.
• Deliver training and awareness on process management principles, governance requirements, process ownership and accountability.
• Monitor process adherence, effectiveness and maturity, and recommend improvements through process governance reports.
   

4. Compliance Office Support

• Act as Deputy Anti-Money Laundering (AML) Officer and Deputy Data Protection Officer, providing day-to-day compliance support to designated Mercedes-Benz entities in Malaysia and Singapore.
• Implement local AML requirements and Mercedes-Benz Group AML/CTF standards, including KYC review and approval.
• Assess, monitor and manage compliance risks, and implement mitigating controls and measures in line with applicable regulations and Compliance Measure Sets.
• Monitor compliance-related processes and controls, handle compliance approvals, and prepare monitoring reports and management updates for relevant stakeholders.
• Develop and deliver training, awareness and communication initiatives on Integrity and Compliance risk fields and regulatory requirements.
• Support compliance activities in Anti-Corruption, AML, Sanctions Compliance, Supplier Compliance Risk Management and Data Compliance, including customer data protection and privacy request management.
• Coordinate compliance activities across Mercedes-Benz retail network, agent network and operations in Malaysia and Singapore, and provide support to Local Compliance Officers.
• Develop and update compliance policies.

5. Regulatory Compliance

• Monitor and interpret applicable laws, regulations and regulatory guidelines, and update internal policies, procedures and controls accordingly.
• Conduct regulatory compliance reviews and risk assessments to identify compliance risks and recommend corrective actions.
• Prepare, review, and submit regulatory reports, notifications, and required documentation to regulators.
• Maintain accurate and up-to-date regulatory compliance records and documentation.
• Collaborate with cross-functional teams to address regulatory matters and ensure integrated compliance efforts across the organization.

1. Education & Work experience

• Education: Legal / Finance/Business Administration/Communication
• Work experience: Legal / Internal Audit / Internal Controls / Compliance / Business Operations / Communication
• Industry experience: Financial Services / Banking / Consulting
• Project Management experience is additional advantage 
• Cross-cultural experience: very important due to international team 
• Duration of work experience: ideally at least 3 years in above mentioned working environment
   

2.  Critical and soft skills

• Strong analytical and problem-solving skills, with ability to think creatively
• Ability to work independently with minimal supervision
• Team player with excellent interpersonal skills
• Excellent written and verbal communication skills
• Ability to handle multiple initiatives under tight deadlines, with strong attention to detail and timeliness. 
• Ability to understand IT and business processes. 

3. Competencies

• Legal qualification is an additional advantage. 
• Excellent Process Management skills; Project Management experience is an additional advantage
• MS Office, PowerPoint and AI tools; familiarity with design tools such as Canva.
• Fluent in spoken and written English, other languages (e.g. Bahasa Malaysia, Cantonese, Mandarin etc.) will be advantageous.
• Quick and strong learning ability.