Mercedes-Benz Malaysia is committed to accelerate with digital transformation and we need you to be on board!
Join the CEO Office and be part of a team driving strategic transformation across Southeast Asia while shaping how Artificial Intelligence (AI) and digital technologies are adopted within the organization.
This internship offers a unique opportunity to work closely with senior leadership on regional transformation initiatives, executive operations, AI innovation, and business process improvement. You will gain hands-on experience across strategy execution, stakeholder engagement, executive communications, project management, and AI-driven productivity initiatives.
If you are curious, proactive, and passionate about solving business problems with technology, this role offers an exceptional platform to learn and make a meaningful impact.
Key Responsibilities
Digital Transformation & AI
Partner with business functions to identify pain points, inefficiencies, and opportunities for digital transformation, AI, and automation.
Conduct business process discovery sessions and document current and future-state workflows.
Build and maintain a centralized repository of AI use cases across the organization.
Develop and maintain an enterprise Prompt Library to encourage reusable best practices and knowledge sharing.
Establish and maintain an AI Agent Registry to promote governance, reuse, and avoid duplication of AI solutions.
Explore, prototype, and recommend AI-powered solutions using tools such as Microsoft Copilot, ChatGPT, Power Automate, Power Apps, and other low-code platforms.
Research emerging AI capabilities and assess their practical application to business operations.
Track and measure productivity improvements, efficiency gains, and business value delivered through AI initiatives.
Business Transformation
Support the planning, coordination, and execution of regional business transformation initiatives across Southeast Asia.
Monitor project milestones, risks, dependencies, and action items to ensure successful delivery.
Prepare governance reports, executive updates, and transformation dashboards.
Coordinate cross-functional initiatives involving multiple business units and regional stakeholders.
Assist in business process improvement, documentation, and operational excellence initiatives.
CEO Office & Executive Support
Support day-to-day operations of the CEO Office, ensuring effective coordination of strategic priorities and initiatives.
Prepare executive-level presentations, briefing papers, reports, and meeting materials for senior leadership.
Conduct research, analyze information, and develop concise executive summaries to support decision-making.
Coordinate leadership meetings, workshops, town halls, regional events, and executive engagements.
Manage meeting logistics, agendas, minutes, action trackers, and follow-up activities.
Coordinate with internal and external stakeholders across multiple countries and functions.
Support executive communications, presentations, speeches, and internal announcements.
Assist in executive calendar coordination and meeting scheduling where required.
Provide administrative and project coordination support for strategic initiatives and ad hoc assignments within the CEO Office.
Who We're Looking For
Education
Currently pursuing a Bachelor's Degree in Business Administration, Engineering, Information Systems, Computer Science, Economics, Data Analytics, or a related discipline.
Eligibility
Able to commit to a minimum six (6)-month full-time internship.
Applicants who can complete a 6-month internship or longer will be given preference.
Skills & Competencies
Business & Problem Solving
Strong analytical and critical thinking skills with the ability to solve complex business problems.
Ability to structure ambiguous problems into practical, actionable solutions.
Naturally curious with a passion for innovation and continuous improvement.
AI & Digital Skills
Strong interest in Artificial Intelligence, Generative AI, automation, and digital transformation.
Familiarity with Microsoft Copilot, ChatGPT, Claude, Gemini, or similar AI platforms.
Exposure to Power Automate, Power Apps, Power BI, or other Microsoft Power Platform tools is an advantage.
Basic understanding of prompt engineering or workflow automation is a plus.
Comfortable learning and experimenting with new digital technologies independently.
Communication
Excellent written and verbal communication skills.
Strong PowerPoint and presentation development skills with attention to detail.
Ability to communicate professionally with stakeholders at all organizational levels.
Organization & Project Management
Strong organizational and project coordination skills.
Ability to manage multiple priorities in a dynamic, fast-paced environment.
High attention to detail and a strong sense of ownership and accountability.
Collaboration
A collaborative team player who can also work independently with minimal supervision.
Comfortable engaging with diverse stakeholders across functions and countries.
What You'll Gain
Exposure to the Regional CEO Office and senior leadership.
Hands-on involvement in strategic initiatives across Southeast Asia.
Experience driving digital transformation and AI adoption at an organizational level.
Opportunity to influence how AI is governed and scaled across the business.
Practical experience with executive communications, stakeholder management, and transformation governance.
Mentorship in strategy execution, project management, and business leadership.
A diverse internship experience that combines business, technology, and executive operations.
