Objective of job：

This position delivers Customer Identity and Access Management services (CIAM) to our China organization & end customer to secure our internal and cloud environments and support a seamless customer user account management and authentication.

Communicative Relationships

Global CIAM Software Engineering team    
-Works with Product Managers, DevOps Engineers, and Software Engineers to understand, implement and deploy pipelines

Global CIAM responsible team
-Member of 24/7 response team within DevOps team to support & exchange during incidents

Global Security & Network Teams
-Works closely with Security and Network teams to ensure that company standards and policies are followed

All stakeholder
-Define and communicate project milestones, service level agreements, and resource allocation to all stakeholders

Immediate Supervisor
-Planning, reporting, obtain approval, discuss solutions, provide recommendation (s), information sharing

Main tasks: 

1. Cloud Infrastructure

• Design and implement global identity service infrastructure on AWS, ensuring reliability, scalability, and security.

• Conduct architecture design and capacity planning based on SLOs to ensure the continuous stability of critical business systems.

   

2. Security & Compliance

• Build a multi-layered security framework across infrastructure, runtime, and application layers.
• Continuously enhance security and compliance through patching, vulnerability remediation, and system hardening.

3. Observability & Incident Response

• Develop a comprehensive observability platform integrating metrics, logs, and traces for full-stack visibility.
• Improve incident detection and response through tiered alerting strategies, significantly reducing MTTR.

4. Automation

• Implement GitOps and Infrastructure as Code (IaC) to manage the AWS infrastructure lifecycle.
• Build and maintain a robust CI/CD toolchain to enhance software delivery speed, consistency, and reliability.

5. Product Ownership (CIAM China)

• Define and execute the localized CIAM product roadmap to meet the specific business and regulatory requirements of the Chinese market.
• Lead the design, development, and rollout of China-specific features, ensuring seamless integration with the global CIAM platform and compliance with local data and cybersecurity regulations.
• Partner with global product and engineering teams to align local innovations with global architecture, security, and operational standards

• Bachelor or Master degree in Computer Science or equivalent.
• 8+ years of strong Linux Systems Administration experience with emphasis on Cloud DevOps responsibilities (AWS, GCP, or Azure).
• 5+ years of Kubernetes and Docker experience focused on DevOps
• Must have working experience with setting up and maintaining autoscaling, production-grade Kubernetes clusters on AWS using Terraform
•  Deep knowledge of CI/CD build and deployment tools (GitHub, Gitlab, Maven, Gradle), processes and a strong desire to help teams release frequently to production with a focus on creating reliable high-quality results
•  History of owning, designing and maintaining high quality, secure applications on the Cloud
•   Excellent communication and collaboration skills
•  Self-organized