About Us:

Who is Mercedes-Benz Financial Services?
Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.  
 
Why work at Mercedes-Benz Financial Services?
Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.   

Benefits 

When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.   
 
As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one:

• Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance    
• Need a vacation? How about just some time for YOU! In addition to our vacation time, you’ll receive nine (9) additional corporate holidays and six (6) Personal days, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!
• Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program 
• We want you to be healthy!  Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities
• Is your family growing?  Enjoy generous paid Family Leave Programs  - Six Weeks for New Parents; Two Days for New Grandparents; as well as Adoption Expense Reimbursement Programs - up to $6k per child    
• Want to go back to school?  Tuition Assistance Scholar Program - receive up to $5,250/year in vouchers to complete business-related coursework

 

Job Overview:

This position is responsible for configuration of Alfa system for business process, accounting, user security for projects, enhancements and systems support. This includes the initial idea development, requirements capture, process design, through to the testing and implementation. This position will require the individual to begin to develop a good understanding of the business functions, processes, Alfa system configuration capability and use this knowledge to be do Alfa system configuration per the business and finance requirements. It is key to ensure a common understanding between IT, Business  and accounting. Flexibility and the ability to adapt to a variety of responsibilities and settings are crucial to success in this position.

Good understanding of product development, and product deployment using the docker platform is desirable.

 

Responsibilities:

• Perform Production Support: Promptly address customer issues/tickets; Monitor system performance; Address system issues by performing root cause analysis and eliminating repeat problems; Ensure timely system upgrades; Sundown/replace obsolete technologies. (20%)
• Develop and Implement System Configuration: Work with business partners to develop system configuration requirements ;  Develop system configuration; Develop use cases; Execute test plans; Implement system configuration changes. (40%)
• Plan/Communicate: Develop plans and time estimates; Track progress to plans; Communicate status, issues and risks to manager on a timely basis. Develop strong and productive relationships with business partners, colleagues and management. (20%)
• Comply with departmental standards: Ensure that all work is performed in accordance with Sarbanes Oxley requirements and ITM standards, as defined in business process system. Comply with IDS Houston methodologies for both Program Change(PC) and Program Development (PD).  (10%)
• Responsible for the coordination and completion of projects. Oversee all aspects of projects. Set deadlines, assign responsibilities, and monitor and summarize progress of project. Prepare reports for upper management regarding status of project. Lead and direct the work of others and vendors. Manage project budgets. Partner closely with all areas affected by the projects, including suppliers, end users, senior management and executives. Assemble, lead and motivate project team members in the design, development and delivery of solution(s). (10%)

Qualifications:

Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.

This position requires a minimum of 8-10 years of overall work experience. Preferred experience includes:

• Business (General) - 5-10 years of experience 
• Information Technology - 5-10 years of experience

Education:
 Bachelor's Degree is required. Recommended majors include:

• Business Administration
• Computer/Information Science
• Information Technology

Skills:

• Analytical Skills
  • Ability to collect data and establish facts and identify trends and variances
  • Ability to integrate information from a variety of sources with varied levels of complexity 
• Facilitation Skills
• IT Skills
  • Application Development
  • Database
• PC Skills
  • Microsoft Office
• Problem Solving Skills
• Project Management Skills
  • Project Leader
  • Team Member

Additional Skills:

• Superior communication skills that can be adapted to the level of the audience.
• Competent to work with the highest levels of management and the most experienced technical experts, communicating concepts, strategy and implementation methods.
• Demonstrated ability to guide and consult with various groups on project related activities.
• Relies on extensive experience and sound judgment to plan and accomplish goals.
• Simultaneously performs a variety of complex tasks.
• Conflict resolution
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Development of presentations - MS Tools; PowerPoint, Word, MS Project, mail and scheduling tools.
• Strong analytical and problem solving skills.
• Successful team worker with ability to work individually.
• Project Management, SDLC and related certification (desired)
• Ability to communicate and clarify actions, objectives and goals
• Ability to facilitate requirements gathering sessions, manage projects from concept to implementation.
• Technical Skills: Knowledge of product development and deployment is a plus

 

Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements. 

 

EEO/Minorities/Females/Disabled/Vets

 

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