Processes Architecture:
- Responsible of documenting and enhancing the logistics center processes and dataflow.
- Analytical analysis to pin point the areas of improvements.
- ISO documentation and quality checks implementation.
- Ability to standardize forms and processes within the department together with external parties.
- Follow up with the vendor contracts and introduce new ideas to enhance the lead time and cost.
- Audit warehouse processes.
- Work closely and manage all 3PL processes and KPIs.
- ICS controls.
System Coordination:
- Identify all Logistics System bugs and coordinate with IT in implementing solutions after clear testing.
- Project management of business implementations, system changes and digital transformation.
- Communicate with central and local support for Logistics and barcode/WH operation system sand follow up with any modifications needed.
- Handle all ordering system communication and deliver the know how to other team members.
- Review data maintenance to guarantee smooth operation and process
- Responsible of all equations and parameters within the Logistics System
- Responsible of system security and uploading of any required data
- Ability to export required information for other departments
- Fix minor issues and keep track on daily system reports
- Create new parts and maintain data cleansing.
- Design and implement out-of-the-box solutions to reduce manual work and provide the team with the tools to facilitate their jobs
- Manage a pool of datasets to create a cube of reporting and analysis
- Responsible of parts pricing, discounts, parameters, customer creations, and invoicing.
Reporting and KPIs:
- Generate tools and systems support to enhance daily operations.
- Provide required periodical reports to local management together with RLC and GLC.
- Provide KPIs to pin point areas of improvement.
- Implement reports for all operational aspects including but not limited to inventory management, location management, warehouse capacity analysis, clearance processes, lead-time analysis…etc.
- Support other team members in enhancing their current processes by introducing new tools.
- Create process automation and enhancement.
- Logistics, Stock, warehouse, and backorder Dashboard should be revised weekly by the logistics team.
- First line of contact for various GCSP departments including RLC to report any central figures.
- Out-of-the-box analysis to identify cost reductions, reduce manual work and enhance the sales function.
- Maintain and create BI reports according to the business needs.
Warehouse Management:
- Manage 3PL RF scanning and barcode system through daily operation.
- Holds responsibility of all administration and procurement work related .
- Manage warehouse processes through running daily interaction to the inbound / outbound processes.
- Manage all 3rd party communications and discussions in terms of facility needs or maintenance.
- Running inbound process over the WH management system.
- Handling the process of central claiming.
- Perform Month-end and re-ordering proposal whenever needed.
- Perform perpetual and year end counting.
Training and qualification:
- Bachelor’s Degree in Computer Science/information systems/Engineering/Finance or any equivalent field from a reputable university.
- Good IT and analytical capabilities is a must.
- Relevant post graduate study is preferable.
Technical knowledge:
- Strong analytical and problem-solving skills.
- Previous exposure to international business.
- Knowledge of supply chain and spare parts system.
- Experience in departmental and personnel management.
- Familiarity with project management methodologies (certification is a plus) .
- Proficiency in data base design with SQL and other data query languages.
- Strong proficiency in BI tools (e.g., Tableau, Power BI, QlikView).
Soft skills/individual competence:
- Excellent communication and interpersonal skills.
- Excellent presentation skills.
- Excellent leadership and managerial skills.
- Excellent problem solving and analytical skills.
- Excellent Negotiation skills.
- Excellent customer orientation skill.
- Excellent Time and stress management skills.
Experience:
- 4-5 years of experience in analytical reporting with at least 1 years in a similar position holding the same responsibilities and tasks.
Language
Fluency of spoken and written Arabic and English languages.
- German language is a plus.