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Senior Manager, TAC Business & Private Charging Solution
Tasks

Objectives:
The role is to lead and drive TAC and Private Charging Solutions business in China through strategic portfolio management globally and locally; Drive TAC sales through online (MB APP/T-Mall/Douyin/JD/XiaoHongShu etc.) and offline platforms (Dealer Network/MB Event Platforms), and innovative business model transformation; Drive sustainable revenue growth and target achievement, enhance customer experience by branded collection offering; Create new commercial opportunities across physical and digital channels through active engagement of MBCS, PM, RD, MP, IPS, Quality Management, Controlling as well as dealer partners.

Description of Tasks:
1. Stratigic planning of TA&C business and drive TAC sales target achievement with high sales quality
- Strategy planning for TA&C business in China and business devop planning
- Study and estimate of TA&C product sales potential in China market.
- Develop a solid foundation of PVM and SI scheme, dealer standard, policies,  product strategies, KPI responsibilities, cooperation with dealer groups to  realize sales excellence.
- Drive sales KPIs target setting and monitoring, conduct detailed sales analysis per region, per product category to find out best practices and weak areas.
- Regular communication with regions for sales performance, best practice sharing, counter measures.
- Define action plans and activities for sales improvements if necessary.
- Work closely with pricing team and marketing team to develop and execute pricing and marketing communication for TA&C products 
2. Develop and manage whole range of TA&C product offerings to online and offline channel
- Secure competitive and whole range of TA&C products offerings to the market, including Technical Accessary and Collection.
- Launch management of new TA&C products.
- Initiate and coordinate the development and improvement of TA&C products offering in terms of selling concept, product range, point of sale tools, pricing, trainings, technical support, system support…
- Coordinate for operative resources/support with HQ and from other departments to support business targets including: warranty, retail operation,  trainings, technical support, marketing, homologation, logistic, pricing etc.
- Be responsible for extra licensing product management and product launch
- Market research and competitor comparison of TA&C products offerings.
3. Private charging strategy and private charging solution E2E sales and post-sales operation management
- Define wallbox product strategy and specifications (hardware, digital journey, etc.) through close collaboration with PM and RD
- Responsible for the overall business case of the wallbox product. Define activities to ensure wallbox as a profitable business with all related spendings and revenues. 
- Keep monitoring and benchmarking the competitors product feature, price strategy, offering strategy, etc. 
- Prepare the next generation wallbox, robot and other private concept in collaboration with RD, PM and industry leading suppliers. 
- Drive wallbox revenue growth and market share through strategic pricing, market adaptation, and close collaboration with new car sales department.
- Ensure overall operational efficiency of wallbox business, covering installation, aftersales, order management, and financial processes
4. Develop and operate online sales channel for MB collection
- Plan and define ecommerce business models and ensure the implementation
- Explore and manage online platform including T-mall, in TikTok, MB APP, JD and further digital commercial channel, 
- Develop margin system for on line retailor and adjust periodically according to business needs. 
- Manage daily operations such as product portfolio management, online store picture quality monitoring. 
- Define business KPIs and follow up with on line retailor regularly. Ensure countermeasures are implemented to improve. 
- Manage the staff sales via online APP
- Define APP functionalities for TAC model.

 

Qualifications

Education: University degree is must, MBA is preferred.

Experience: Over 8 years working experience, with at least 6 years experience in the After-Sales capacity of the automotive industry. In-depth knowledge of the parts and service business for both wholesale and retail. Excellent strategic thinking, solid analytical ability, sophisticated organization skills and tactical people management.

Benefits
Events for Employees
Flextime Possible
Hybrid Work Possible
Health Benefits
Mobility Offers
Discounts for Employees Possible
Good Public Transport
Barrier-Free Workplace
ContactBeijing Mercedes-Benz Sales Service Co., Ltd. LogoBeijing Mercedes-Benz Sales Service Co., Ltd.
Daimler Tower, 8 Wangjing Street,100102 BeijingDetails to location
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