About MBRDI:

Mercedes-Benz Research and Development India (MBRDI), headquartered in Bengaluru with a satellite office in Pune, is the largest R&D center for Mercedes-Benz Group AG outside of Germany. Our mission is to drive innovation and excellence in automotive engineering, digitalization, and sustainable mobility solutions, shaping the future of mobility.

System Operations Specialist

Key Responsibilities:

• Operate: Responsible for the operation of the system and record any problems that occur.
• Resolve: Ensure rapid problem resolution in close cooperation with participating third parties.
• Follow: Proactively follow the solution progress of incidents.
• Monitor: Responsible for the monitoring and analysis of possible sources of error.
• Update: Keep stakeholders up-to-date on system-relevant incidents.
• Process: Follow established processes such as Incident Management and Change Request Management.
• Evangelize: Promote best practices and methodologies.
• Automate: Identify opportunities to automate processes and procedures.
• Cultivate: Build relationships with developers, engineers, and other technology partners to understand their infrastructure needs and deliver solutions.
• Mentor: Provide mentorship and technical direction to associate team members.

Required Skills and Experience:

• Technical Skills: Proficiency in system operations, incident management, and change request management.
• Experience: 5–8 years in system operations or related fields.
• Tools and Platforms: Familiarity with monitoring tools, automation platforms, and error analysis methodologies.
• Soft Skills: Strong communication, stakeholder management, and mentoring skills.

Educational Qualifications:

• Bachelor's / Master’s degree in Engineering disciplines such as Mechanical, Electronics, Computer Science, or related fields.
• Additional certifications (if any): PMP, Six Sigma, Agile, etc.

Preferred Qualifications (Good to Have):

• Domain knowledge in automotive engineering or related fields.
• Exposure to international projects and global stakeholder management.
• Experience with Daimler systems or similar global platforms.

Why Join Us?

• Be part of a purpose-driven organization that’s shaping the future of mobility.
• Work on cutting-edge technologies and global projects.
• Thrive in a collaborative, diverse, and inclusive environment.
• Access world-class infrastructure and learning opportunities.

Equal Opportunity Statement: At MBRDI, we are committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of gender, background, or ability.

About MBRDI:

Mercedes-Benz Research and Development India (MBRDI), headquartered in Bengaluru with a satellite office in Pune, is the largest R&D center for Mercedes-Benz Group AG outside of Germany. Our mission is to drive innovation and excellence in automotive engineering, digitalization, and sustainable mobility solutions, shaping the future of mobility.

System Operations Specialist

Key Responsibilities:

• Operate: Responsible for the operation of the system and record any problems that occur.
• Resolve: Ensure rapid problem resolution in close cooperation with participating third parties.
• Follow: Proactively follow the solution progress of incidents.
• Monitor: Responsible for the monitoring and analysis of possible sources of error.
• Update: Keep stakeholders up-to-date on system-relevant incidents.
• Process: Follow established processes such as Incident Management and Change Request Management.
• Evangelize: Promote best practices and methodologies.
• Automate: Identify opportunities to automate processes and procedures.
• Cultivate: Build relationships with developers, engineers, and other technology partners to understand their infrastructure needs and deliver solutions.
• Mentor: Provide mentorship and technical direction to associate team members.

Required Skills and Experience:

• Technical Skills: Proficiency in system operations, incident management, and change request management.
• Experience: 5–8 years in system operations or related fields.
• Tools and Platforms: Familiarity with monitoring tools, automation platforms, and error analysis methodologies.
• Soft Skills: Strong communication, stakeholder management, and mentoring skills.

Educational Qualifications:

• Bachelor's / Master’s degree in Engineering disciplines such as Mechanical, Electronics, Computer Science, or related fields.
• Additional certifications (if any): PMP, Six Sigma, Agile, etc.

Preferred Qualifications (Good to Have):

• Domain knowledge in automotive engineering or related fields.
• Exposure to international projects and global stakeholder management.
• Experience with Daimler systems or similar global platforms.

Why Join Us?

• Be part of a purpose-driven organization that’s shaping the future of mobility.
• Work on cutting-edge technologies and global projects.
• Thrive in a collaborative, diverse, and inclusive environment.
• Access world-class infrastructure and learning opportunities.

Equal Opportunity Statement: At MBRDI, we are committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of gender, background, or ability.