Role of Senior Technical Program Manager

We call it as 3 dimensional leadership around Technology Leadership, Product/Program management and People development.

 

As Technology Leader, the manager is expected to continuous watch/ learn from best in class from the Industry around Cloud & Connectivity space. Keep a technology watch on new age companies to find best tools, platform and practices that would make sense to bring to applications, platforms that we develop for complex IOT usecases of Connected Car.

 

In Product Management role, the manager is expected to guide the team members to think product at the hands of customer and prepare relevant metrics to define Data Driven development approach for product/function. It also requires close coordination with Global Product Owners/Product Management team and other stakeholders to ensure successful adoption of the product.

 

In Program Management role, the manager has to bring in agile practices at scale (say SAFe) to define right program increments, synchronization and cadence to ensure best in class software delivered to product. Manager has to an agile coach himself and mentor the team on right practices.

 

 People development: As quote goes “you take care of employees and they will take care of your business”, the fundamental element of business is people. As manager, it is expected to ensure continuously work on development of people in terms of technical training, new practices of software development, team building, working in international context. You anchor culture in the team and that cascades to interfaces and larger team that you collaborate with. You are encouraged to provide continuous feedback and coaching to team (just not during appraisal cycles).

 

Finally, spare sometime to ensure adherence and work on operational topics that are relevant to organizational context.

Basic Qualifications:

·       12 to 15 year of software experience with Bachelors/Masters of Engineering in Computer Science or equivalent degree

·       3+ years of experience in managing software development teams for Cloud native applications, platform

Great to have relevant training & Certification in areas of Cloud computing from any of Microsoft, AWS, Google Cloud.

·       Good understanding on Agile and DevOps practice

Great to have relevant training & Certification in Scrum Agile Practices, DevOps, Scaled Agile Frameworks.

·       Work experience in international context with product development mindset. Great to have prior experience of working with multiple stakeholders across diverse geographies.

·       Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.

·       Should be well versed with career development of direct reports by way of coaching and mentoring. In addition, should have handled compensation management and appraisal discussions of a diverse team with different skills and job roles.

 

Technical Skills:

 

·       Rich experience with production-level development and operations on AWS or Azure Cloud.

·       Experienced with Automation, configuration and provisioning infrastructure-as-code using Pulumi, Terraform, ARM in a controlled environment.

·       Experienced in developing micro services with Java and/or Golang.

·       Proficiency with CI/CD on deployment, management, and monitoring of applications.

Handling requirements of managed services, IAM, auto-scaling, High availability, elasticity, networking options