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Internship in Global Retention starting May 2024
Tasks

Mercedes-Benz Mobility at a Glance

Mercedes-Benz Mobility is the financial service provider for Mercedes-Benz Cars. And we are so much more: we are passionate about our products and people, engaging our customers for life and we actively shape the future of mobility. Global Sales & Marketing is located in Mercedes-Benz Mobility HQ Stuttgart (Pragsattel) and is responsible for the development, enhancement and coordination of global Mercedes-Benz Mobility initiatives such as sales growth programs, digital customer retention, lifecylce management or innovative mobility services. We are very ambitious in advancing our core finance and leasing business by making our Mercedes-Benz customers stay loyal with the brand. Hence, Digital Customer Retention is an essential part of the Mercedes-Benz Mobility AG strategy.

Our Global Retention Team is a global oriented team, we strive for daily excellence in collaboration with the regions and markets and combine highest ambitions with a strong team culture. You would like to join us?

 

Your tasks will be:

As an intern, you will be an integral part of the Global Retention Team and support us based on your strengths and interest in various customer retention initiatives. 

  • You will take part in implementing and enhancing scalable business solutions for Trade-Cycle-Management globally
  • You will interact with Retention Managers and Sales Directors globally by organizing community and review calls
  • You will learn how we foster Mercedes-Benz customers’ ecosystem stickiness, deliver data-driven retention use cases and bring the retention journey online, as well as support us in developing management presentations
  • You will steer with us our ambition become an active sales agent to increase our sales in retention - moreover, you will support the automation of our Trade-Cycle-Management reporting
  • You will work in an motivated team and foster our agile way of working through organizing our work in tools such as Jira and Confluence

In a nutshell: You will bring in your expertise, creativity and digital skills to jointly achieve our ambition to become an active sales agent on a global level!

Qualifications
  • Studies in business administration or comparable
  • Effective proficiency in German and English
  • Passionate about innovative and data-driven digital products
  • Advanced digital knowledge and computer skills (e.g. Mural, Confluence, PowerPoint)
  • Ability to act in an intercultural and international context
  • Well-developed communication and teamwork skills
  • Personal initiative, strategic and analytical thinking and a “get things done” mindset
  • Strong customer- and team orientation

Additional information:

It doesn’t work completely without formalities. When sending your online application, please attach your CV, certificate of enrollment, current performance record, relevant certificates, if applicable proof of mandatory internship and the standard period of study (max. 5 MB) and mark your application documents as "relevant for this application" in the online form.

Please find the criteria of employment "here".

Citizens of countries outside the European Trade Union please send, if applicable, your residence / work permit.

We particularly welcome online applications from candidates with disabilities or similar impairments in direct response to this job advertisement. If you have any questions, you can contact the local disability officer once you have submitted your application form, who will gladly assist you in the onward application process: sbv@mercedes-benz.com

Please understand that we no longer accept paper applications and that there is no right to get your documents returned.

If you have any questions regarding the application process, please contact HR Services by e-mail at myhrservice@mercedes-benz.com or by phone: 0711/17-99000 (Monday to Friday between 10 a.m. to 12 a.m. and 1 p.m. to 3 p.m.).

Benefits
Discounts for employees possible
Meal-Discounts
Company Retirement
Annual profit share possible
Hybrid Work possible
Mobile Phone possible
Health Benefits
Flexitime possible
Events for employees
Mobility offers
Lifelong Learning
Inhouse Doctor
Canteen, Café
Barrier-free workplace
Good public transport
Parking
ContactMercedes-Benz Mobility AG LogoMercedes-Benz Mobility AG
Siemensstraße 770469 StuttgartDetails to location
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