About Us

Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States.  In our people, you will find tremendous commitment to our corporate values.  Our products and employees reflect this dedication.  We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.

Job Overview

The Incumbent will lead implementation, support, maintenance and continuous improvement of information systems supporting VOIS applications, primarily in the Vehicle Ordering, Allocation, Wholesales, Special Sales & Retail area. This role facilitates SAP and related application initiatives in collaboration with business stakeholders and internal/external IT partners to ensure alignment with customer requirements. The incumbent will lead the development and execution of both functional and technical system components, with special emphasis in SAP VMS module, maintaining expert-level knowledge of system capabilities in accordance with Mercedes-Benz standards. They will ensure system reliability and performance, drive innovation through emerging technologies such as automation and AI and provide support to team members to ensure timely and cost-effective project delivery. The incumbent will bring expert level knowledge of SAP S/4 HANA, SAP Vehicle Management System & strong skills in SAP Sales & Distribution Module with emphasis on O2C process.

Responsibilities:

(10%) - Ability to understand business requirements and translate them into a solution. Ability to understand the breadth and depth of the deliverable and how the solution fits into the larger picture

(10%) - Responsible for the Technical & Functional aspects of the Analysis and Design Process and its associated documentation – Technical, functional specification, Test Plans, etc

(20%) - Will design robust functional solutions, troubleshoot problems and provide guidance for sustainable resolutions in the area of Vehicle ordering, wholesale, allocation, retail on the SAP implementation

(10%) - Conduct presentations to all audiences on a variety of subjects. Able to communicate with team members and business stakeholders in a clear, consistent, and professional manner.

(10%) - Work self-directed and independently,  act as subject matter mentor to junior team members & SI Partners

(5%) - Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required

(10%) - Provide support for cross-functional issues involving MM, SD, FICO and guide technical team members (ABAP) for issue resolution

(10%) - Allocate time, prioritize tasks, and accurately scope tasks and phases of a project.

(5%) - Define and implement industry best practices and Mercedes-Benz standards into operational procedures and system operations

(10%) - Suggests tools and processes needed to improve business processes. Reviews the team’s deliverables for adherence to standards and to ensure quality.
 

Requirements & Conditions

Must be able to work flexible hours/work schedule

Requires valid driver’s license

Travel domestically

Travel internationally

Work Holidays when required

Work Holidays as scheduled

Work weekends when required

Work weekends as scheduled

Experience with Microsoft Excel, Access, Visio and PowerPoint

Good people skills, good communication skills
 

Education

Bachelor’s/Master’s Degree (accredited school) and relevant work experience with emphasis in:
           

SAP functional & Technical expertise in SAP VMS & SD modules

Strong understanding of vehicle lifecycle processes including procurement, sales, and inventory.

Hands-on experience with SAP VMS configuration and customization.

Familiarity with SAP SD, MM, and FI integration points.

Experience in automotive industry or similar domains is highly preferred.

Excellent problem-solving and communication skills.

Ability to work independently and in a team-oriented environment. 
 

Knowledge (necessary to perform proficiently in this position)

Must have 6+ years (total) of experience in the following:
 

- Lead development and implementation of the functional and technical aspects of the systems by maintaining an expert level awareness of the functionality and system options in accordance with Mercedes-Benz standards
 

- Analyze complex functional/technical support & training and recommend solutions in unfamiliar environments
 

- Automotive industry Knowledge of vehicle process, Order to Cash process, Vehicle accounting process
 

High level of expertise in SAP VMS (Vehicle Management System) with hands-on experience in VMS processes and configurations
 

- Implementation, Migration & Support of S/4 HANA systems is mandatory, automotive industry experience is a plus
 

- Use agile methods to facilitate customer-centric solution development and ensure hand-over to IT operations
 

- Manage and report on issues and problem tickets and conduct priority sessions with business partners on change requests
 

- Provide 2nd level support for system issues and act as SME in SD, MM and FiCo modules of SAP.
 

- Exceptionally good communication and collaboration skills; and the ability to work with multiple stakeholders. Proven ability to tailor communication content to the needs of the audience
 

- High analytic and strategic thinking
 

- Independent working attitude; well-organized with attention to detail
 

- Able to lead, moderate and motivate colleagues
 

- Excellent relationship building/partnering skills

EEO Statement

Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team.  We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.