About Us:

Who is Mercedes-Benz Financial Services?
Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.  
 
Why work at Mercedes-Benz Financial Services?
Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.   

Benefits 

When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.   
 
As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one:

• Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance    
• Need a vacation? How about just some time for YOU! In addition to our vacation time, you’ll receive nine (9) additional corporate holidays and six (6) Personal days, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!
• Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program 
• We want you to be healthy!  Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities
• Is your family growing?  Enjoy generous paid Family Leave Programs  - Six Weeks for New Parents; Two Days for New Grandparents; as well as Adoption Expense Reimbursement Programs - up to $6k per child    
• Want to go back to school?  Tuition Assistance Scholar Program - receive up to $5,250/year in vouchers to complete business-related coursework

Job Overview:

The Dealer Credit Account Manager is responsible for supporting daily operational activities related to the dealer credit lifecycle. This role focuses on managing account-level tasks, assisting with credit line maintenance, monitoring compliance, and ensuring timely and accurate processing of administrative functions. The position plays a key role in maintaining the integrity of dealer credit operations and supporting internal and external stakeholders.

Responsibilities:

• Responsible for managing and supporting both retail and wholesale dealer setup processes. This includes ensuring accurate execution of contracts, proper setup of bank accounts, assignment of site contacts, and ongoing maintenance of dealer addresses. For wholesale borrowers, responsibilities include comprehensive setup and validation of legal entities, organizational hierarchies, linked bank accounts, designated site contacts, and payment sources to ensure accuracy and compliance throughout the onboarding process. (35%)

• Communicate proactively with dealers and internal teams to resolve account-related inquiries or issues in a timely and professional manner. This includes researching discrepancies, providing status updates, coordinating across departments, and ensuring a high level of customer service and operational accuracy. (15%)

• Maintain strong cross-functional collaboration with Sr. Dealer Credit Analysts, Dealer Credit Analysts, Dealer Relations Managers, Regional Dealer Relation Managers, and Finance partners.(15%)

• Participate in the training and development of system enhancements by providing user feedback, assisting with testing, and supporting the rollout of new tools and processes. Help onboard new team members by delivering system training, sharing best practices, and ensuring consistent application of procedures across the team. (15%)

• Support the establishment of credit lines in coordination with Dealer Credit Analysts (DCAs) and Dealer Relationship Managers (DRMs). This includes ensuring that collateral locations are accurately recorded and that documentation packages are complete, accurate, and compliant with internal standards. This role plays a key part in maintaining operational integrity and ensuring the efficiency of dealer credit operations. (20%)

   

   

   

   

   

   

   

   

Qualifications:

Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position. 
This position requires a minimum of 3 years of overall work experience. Preferred experience includes:

• Accounting: 1 year
• Administration: 2 years
• Audit: 2 years
• Credit: 1 year
• Customer Service: 3 years

Education:
High School Diploma/(GED) is required, Bachelor's Degree is preferred. Recommended majors include:

• Accounting
• Business Administration
• Finance

Skills:

• Analytical skills
  • Ability to collect data and establish fact and identify trends and variances
• Problem solving skills

Additional Skills:

• Extensive knowledge of financial software systems and internal applications required

Recommended Prerequisites:

• Dealer Credit Analyst; Retail Credit Analyst; Wholesale Audit Administrator

Posting Statement

If you were not re-directed successfully after clicking the “Apply for this job” button, please click the following link to search and apply for the role on the local career portal: https://daimler.taleo.net/careersection/ex/jobsearch.ftl

Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements. 

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