About Us:

Who is Mercedes-Benz Financial Services?
Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.  
 
Why work at Mercedes-Benz Financial Services?
Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.   

Benefits

When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life. 

As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one:

Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance  

Need a vacation? How about just some time for YOU! In addition to our vacation time, you’ll receive fifteen (15) additional corporate holidays, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!

Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program

We want you to be healthy!  Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities

Is your family growing?  Enjoy generous paid Family Leave Programs  - Six Weeks for New Parents; Adoption Expense Reimbursement Programs - up to $6k per child  

Want to go back to school?  Tuition Assistance Scholar Program - receive up to $8k in vouchers to complete business-related coursework

• $6k for undergraduate
• $8k for graduate

Job Overview:

Support the compliance strategies for Client Services, including our external vendor partner. Ensure a robust compliance program through the maintenance of complete and accurate procedures and the coordination of internal assessments of those procedures.
 

Responsibilities:

Mandatory Training Completion Governance –Track completion of required training for the department, including the vendor partner, and keep records accordingly. (10%)

Internal Assessment Design– Create and/or regularly complete internal assessments of documented Client Services’ procedures in partnership with Client Services leaders and Subject Matter Experts. (30%)

Compliance Program Governance – Maintain internal assessment requirements and track the completion of assessments and remediation action items. (20%)

Audit Support – Provide support for internal and external audit evidence requests, such as Corporate Audit, Risk Review, CFPB, ABS, CS, and State Exams. (10%)

Provide support, where appropriate, for high-risk teams within the department, most specifically Customer Relations and Credit Dispute. (30%)

Qualifications:

Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position. 
This position requires a minimum of 2 years of overall work experience. Preferred experience includes:

• Business-General: 2 years
• Customer Service: 2 years

Education:
High School Diploma/(GED) is required, Bachelor's Degree is preferred. 

Additional Knowledge:

• 1 year of previous Subject Matter Expert (SME), leadership, and/or Compliance experience preferred

Skills:

• Analytical skills:
  • Ability to collect data and establish facts and identify trends and variances
• PC skills
  • Corporate Mainframe
  • Microsoft Office
• Problem Solving skills

Additional Skills:

• Minimum of 1 year experience with Compliance related functions experience preferred. 
   

Recommended Prerequisites:

• Operations positions in Client Services, Collections or Remarketing such as a Compliance Administrator; Trainer; Team Leader; Subject Matter Expert; or a Quality Role with significant Compass experience are recommended.

Posting Statement

If you were not re-directed successfully after clicking the “Apply for this job” button, please click the following link to search and apply for the role on the local career portal: https://daimler.taleo.net/careersection/ex/jobsearch.ftl

Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements. 

EEO/Minorities/Females/Disabled/Vets

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