About Us
Mercedes-Benz is USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.

Job Overview

The Application Integration & Solution Analyst will be responsible for designing, implementing, sustaining and enhancing complex SAP solutions and associated landscapes across multiple global SAP systems for Supply Chain, Finance & Controlling and other Mercedes global templates. The incumbent will execute the functions associated with SAP Administration for multiple Mercedes subsidiaries. Provide around-the-clock technical support and expert consulting as necessary in order to ensure that the SAP system, database, security and system interfaces function properly. The incumbent will design the architecture of SAP applications and interfaces to peripheral systems. Will be responsible to coordinate with IT service partner to ensure quality and on-time delivery. Collaborate across IT groups including with network, datacenter, functional, development teams and key business users.

Responsibilities

Technical & Subject Matter Expertise

·       Provide in-depth consulting in technical and operational topics for multiple components of SAP systems, application servers, network layers and interface with SAP and non-SAP 3rd party products.

·       Act as subject matter expert for mission critical business systems and interfaces

·       Provide expert guidance around key business processes implemented, architectural topics and solutions implemented

·       Define guidelines for system parameters, establish trends and refine them accordingly from time to time considering industry best practices

System Integration solutions

·       Develop solutions for system integration between SAP and other SAP and non-SAP systems

·       Collaborate with application teams, ITT and SAP ECS, TAF teams to design and implement the system integration solutions

·       Provide guidelines, KPIs for measuring efficiency and optimizing process flows

·       Provide subject matter expertise in interface set-up and related topics

Partner Delivery

·       Work with SI Partner to ensure timely response and delivery of SAP Administrative tasks

·       Ensure that system indicators are within threshold and work with SI-Partner as necessary to optimize

·       SPOC for local SAP Technical and Integration topics and Major Incident Management for SAP Administrative issues

Collaborate with Application teams, project managers and SI-Partner on defining and delivering project commitments for SAP technical topics

System Security

·       Security hardening at application, like gateway and message server security, ports, identifying and implementing OSS notes related to SAP security from the marketplace.

·       Evaluating and implementing Cyber Security Goals

·       Experience with SAP GRC, designing new roles, and analyzing existing SAP roles and recommend redesign based on best security standards and make sure system, data and application security is not compromised.

Implementing SOX compliance policies and procedures.

Collaborate with SI-Partner to ensure the identified and recommended security parameters are accurately implemented.

Architectural Responsibilities

·       Performs complex design, implementation and maintenance of multiple functional systems to ensure business needs are met.

·       Serves as subject matter expert on production systems, processes, network architecture, and interface capabilities.

·       Researches and understands the business environment including target environment and ensure performance criteria and address relevant issues effectively.

·       Research new technology or development tools to remain informed of current trends in the market place.

Contingency Solutions

·       Manage the Disaster Recovery (DR) Process for the SAP systems including updating of the DR plan, periodic testing and activation in the event of an emergency.

·       Draw alternative and contingency plans for the middleware and process integration systems by working with datacenter teams

Futuristic Solutions

·       Provide expert solutions for SAP environments supporting the transformation phase of the systems.

·       Work with Automation & innovation teams to design platforms for automation and other proposed tools

·       Collaborate with SI partner while implementing innovative solutions and automations by providing expertise on SAP environments

Requirements & Conditions

Requirements & Conditions

      Must be able to work flexible hours/work schedule

·       Requires valid driver’s license

·       Travel domestically

·       Travel internationally

·       Work Holidays when required

·       Work Holidays as scheduled

·       Work weekends when required

·       Work weekends as scheduled

·       Experience with Microsoft Excel, Access, Visio and PowerPoint

·       Good people skills, good communication skills

Education

Bachelor’s Degree (accredited school) or equivalent work experience with emphasis in:

Computer/Information Science, Information Technology, Management Information System (MIS)

7+ years of experience in SAP Basis administration, managing large-scale global SAP systems. Experience working with onsite and offshore teams.

Knowledge (necessary to perform proficiently in this position)

Must have 7+ years (total) of experience in the following:

·       Administration  Knowledge of administrative procedures, process/project development, and system procedures.

·       Business – General Knowledge of fundamental business practices and concepts that impact the success and profitability of the organization.

Job Competencies and Core Behaviors

·       Job Competencies:

·       Adaptability

·       Analysis & Problem Assessment

·       Innovation

·       Planning & Organizing

·       Problem Solution

Core Behaviors:

·       Sees the "big picture" and thus understands relevant interrelationships. Participates actively in the development of a realistic strategy which ensures the long-term sustainability of the organization. Acts responsibly towards community, environment and key stakeholders.

·       Anticipates and addresses needs of customers and business partners. Focuses on customer benefit. Understands the global industry and competitive landscape and recognizes the implications for the organization. Builds and maintains strong relationships with key contacts outside the organization

·       Encourages innovation, creativity and "out-of-the-box" thinking. Perceives and capitalizes on trends relevant to own area of business. Uses effective strategies and methods to achieve the necessary change. Engages other relevant partners and wins their commitment. Cuts through ambiguity and paradoxes to speed up implementation.

·       Sets high standards and achievable goals for oneself. Contributes to a bond of excitement, pride and inspiration, Demonstrates a high level of performance and inspires others to similar achievement through own dedication. Gives constructive feedback. Recognizes the abilities of colleagues and supports them.

·       Cooperates closely and shares best practices across regions, divisions and functions. Demonstrates and supports an environment of "lessons learned" and continuous performance improvement. Places company interests above departmental interests. Contributes to an atmosphere of team spirit and common responsibility for results. Actively promotes an inclusive environment and capitalizes on diversity.

Skills, Abilities and MBUSA Knowledge

Analytical Skills:

Ability to collect data and establish facts and identify trends and variances

Ability to integrate information from a variety of sources with varied levels of complexity

Ability to review and interpret and evaluate statistical information

IT Skills:

Ability to incorporate new technology into current and future business applications

Ability to develop and execute hardware and/or software test plans and test specifications          

Project Management Skills:

Ability to develop plans/projects from conceptualization to implementation             

The fully trained individual must develop and maintain comprehensive knowledge of:

·       Company Policies & Procedures

·       Company Mission, Goals & Vision

·       Departmental practices/procedures and how they apply to customers

·       Interdepartmental relationships and their effect on company, departmental and individual goals

·       Software that is applicable to the job

EEO Statement

Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.